Monica Grecco

Monica Grecco is a strategic and results-driven Sales Operations Director with over 28 years of experience in global luxury, e-commerce, and B2B sectors. Currently, they serve as the Founder of McGrecco Consulting, focusing on elevating businesses through client success and process optimization. Previously, Monica held senior positions such as Director of Customer Management at LVMH and Senior Customer Service Manager at Fresh, where they significantly enhanced customer satisfaction and operational efficiencies. Monica continues to pursue education through Harvard Business School Online while actively contributing to the success of various organizations.