Michèle Glaß, currently a People & Culture Specialist at THE MARCOM ENGINE within the Serviceplan Group, has a diverse background in human resources and guest services. They previously served as a Senior People Manager and Culture Facilitator at the same organization, where they played a key role in shaping the company culture and enhancing employee experience. Before joining THE MARCOM ENGINE, Michèle worked as a Client Service Assistant at Allen & Overy and gained foundational experience as a Guest Service Officer and trainee in hospitality at Hyatt Regency.
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