Susan Grigg is responsible for managing the overall operations of the organization and ensuring regulatory compliance across the board. Sue had served as COO since 2020 and has held several roles within the company since 2007. She holds a bachelor of science in nursing from Grand Canyon University and an associate in applied science from Niagara County Community College. She is a licensed New York State nursing home administrator, registered nurse, certified rehab registered nurse, and holds certifications for Train-the-Trainer and advanced life support. She is a member of the Professional Nurses Association of WNY and NYSHFA Nurse Leadership Institute. Sue was the 2021 recipient of Business First’s Excellence in Health Care award.
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