Malcolm Byard

Malcolm Byard has an extensive work experience spanning over multiple roles and companies. Malcolm started their career in 2003 at 1car1 as an IT Helpdesk Technician, where they were part of a team responsible for managing the IT needs of over 400 users. Malcolm then joined the Medical Protection Society in 2010, where they had various roles including IT Technician, Network Analyst, Senior Service Desk Analyst (2nd Line), and most recently, End User Computing Engineer. Malcolm'stenure at the Medical Protection Society lasted until at least September 2020. Throughout their career, Malcolm has gained significant expertise in end user computing, service desk support, network analysis, and IT technician responsibilities.

Malcolm Byard obtained a Bachelor's Degree in Computer Science from the University of Leeds between 1999 and 2003. Malcolm also holds a certification in IT Service Management, specifically the ITIL Foundation certificate, from BCS, The Chartered Institute for IT. The exact month and year of obtaining this certification are not provided.