Stephanie Seng-Patton

Stephanie Seng-Patton currently serves as Manager of Service Excellence & Experience within the Patient Experience department at The MetroHealth System, a position held since April 2018. Prior to this role, Stephanie progressed through various positions in patient experience, demonstrating a strong focus on program improvement and project coordination. From July 2017 to March 2020, Stephanie managed operations and customer interactions at Clementine's Victorian Restaurant, enhancing customer retention through effective communication. Earlier experience includes serving as a Senior Care Coordinator at DaVita Kidney Care, where recognition as Employee of the Month was earned, and initial roles in public relations and marketing at the University of Denver. Academic qualifications include a Master's Degree in Performance Psychology from the University of Denver and a Bachelor's Degree in Psychology and Interpersonal Communication from Ohio University.