Alessio Franchini is a seasoned technical support specialist with extensive experience in the field of IT. Currently serving as a Senior Technical Support Specialist at The Mill Adventure since November 2022, Alessio previously held the position of Technical Support Engineer at Videoslots from August 2021 to November 2022. Prior to that, Alessio worked as a System Administrator at Sparkasse Bank Malta plc from February 2020 to August 2021, and held various roles including Project Manager, Service Desk Manager, and Service Desk Agent at ZP Services Ltd. from October 2015 to October 2019. Alessio's career began at NDE SRL, where a foundational role as a Service Desk Agent spanned from December 2004 to October 2015.