Katie Mena has extensive experience in the healthcare and customer service sectors. Currently serving as a Unit Secretary at Miriam Hospital since November 2021, Katie previously held the position of Clinical Medical Secretary at Brown Surgical Associates from February 2021 to December 2021. Prior roles include Medical Receptionist at Health First Chiropractic and associate customer and provider service representative at Blue Cross & Blue Shield of Rhode Island. Additionally, Katie has worked in various customer service and sales positions, including at Bank of America, MetroPCS, Love Culture Inc, and Sprint. Educational background includes attendance at Year Up Providence and the Community College of Rhode Island.