Ian McLelland

Ian joined the National Trust for Scotland in 2019 and is General Manager for the South & West region, which covers the area from Oban to the Scottish Borders and includes some of the Trust’s most iconic properties such as Robert Burns Birthplace Museum, Culzean Castle & Country Park and the Hill House.

Ian, a graduate of the University of York with a diploma from the College of Estate Management, originally comes from Glasgow but moved south as a child and spent most of his career working in England and the Far East before returning to live in Scotland 10 years ago. He has a wealth of experience from the retail and property management sector, having managed a number of major projects and refurbishments as well as leading large teams.

In his previous roles he has won a number of national awards including Investors in People Gold accreditation, Quality Scotland’s Best Staff Development Award and many others. He has been a regular speaker at industry conferences in both the UK and Asia on subjects such as place-building, destination management and the customer journey.