Kaylin Smith

Kaylin Smith is a Spa Director and General Manager with over eight years of experience in luxury customer service and esthetics. They have successfully managed spa operations, focusing on employee training, compliance, and customer satisfaction, and have significantly increased the visibility and revenue of the businesses they oversaw. Kaylin holds a diploma in Medical Esthetics from True University and has served in various roles, including General Manager at Hand & Stone Massage and Facial Spa and Spa Director at The Herrington Inn & Spa. Currently, they are the General Manager at The NOW, where they continue to enhance the well-being and happiness of guests.