Simon Allison

Simon Allison has extensive experience in leadership and management within the customer service and contact center sectors. Notable roles include Implementation Lead at Optus, where Simon developed processes and compliance models, and multiple positions at Virgin Mobile Australia, including Contact Centre Manager, focused on driving high performance in sales and service operations. Additionally, Simon served as Head of Commercial at The Wine Collective and as Founder & Principal Consultant at SARA Professional Services. Current engagement is as Sales Contact Centre Manager at The NRMA, where Simon continues to leverage skills in operational management and stakeholder engagement. Educational background includes completing studies at Ambervale High.