Massimiliano Cardillo

Massimiliano Cardillo has a diverse work history that spans over a decade. Massimiliano began their career as a Company Business Manager at Burger King Corporation in 2008 and later became a Partner and Area Sales Manager at Speedy Sweet Italy. In 2012, they worked as an Assistant Inventory Officer at Costa Crociere S.p.A., where they managed and maintained stock levels on a luxury cruise liner. Massimiliano then transitioned into the hospitality industry and worked as a Porter/Night Auditor at The Leading Hotels of the World and as a Night Porter/Concierge at St. James's Hotel and Club. In 2017, Cardillo served as a Hotel Duty Manager at Hazlitt's Hotels Limited, where they were responsible for managing various departments and ensuring legal compliance. Massimiliano then joined Hilton as a Duty Manager, handling general management inquiries and guest satisfaction at DoubleTree Docklands. From 2019 to 2020, Cardillo worked at Four Seasons Hotels and Resorts as a Residences Operations Manager, overseeing the private residences at Twenty Grosvenor Square. Massimiliano later joined edyn, first as a Multi-site Apartment Manager and then as a Pre-opening GM and Interim Ops Head of London Region. Currently, Cardillo is Head of Residential Experience at Office Concierge, where they manage and strengthens client relationships in prestigious residential portfolios. Overall, Cardillo has gained extensive experience in operations management, customer service, and team leadership throughout their career.

Massimiliano Cardillo has an education history that includes a Bachelor of Arts degree in Global Business Management from Coventry University London, which they obtained from 2017 to 2019. Prior to that, they completed a BTEC Higher National Diploma in Hospitality Administration/Management at The city college London from 2015 to 2017. In 1991 to 1996, Massimiliano attended ITC G "Di Vittorio", although the degree name and field of study for this period are unknown. Massimiliano also possesses various certifications, including PCI Data Security Standards, Employment Law, Guest Service, Health and Safety Level 2, The Fire Marshal, and IELTS - International English Language Testing System, obtained in different months and years at various institutions.