Vicky Amin currently serves as the Team Manager of Certification Services at The Open Group, overseeing daily operations for certification across multiple programs and acting as a primary contact for individuals seeking certification as well as organizations aiming to certify their products. Prior to this role, Vicky worked at GEP Worldwide from April 2017 to January 2020 as a Process Lead and Senior Analyst - Technology, where responsibilities included troubleshooting client-reported issues and coordinating bug fixes with the technical team. Vicky began professional experience at Inscripts, serving as Team Lead in Client Services from September 2014 to January 2017, managing task assignments and ensuring client issues were resolved in collaboration with the internal engineering team. Vicky holds a Master of Business Administration in Operations from the University of Allahabad and a Bachelor of Commerce from the same institution, along with a Higher Secondary Certificate from the University of Mumbai and a Secondary School Certificate from the Maharashtra Board.
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