The Oxford Group
Berenice Malaquin is a bilingual client delivery coordinator at The Oxford Group since January 2023, following a role as maintenance and customer care coordinator at Anders Heating from April 2022 to January 2023. Previously, Berenice served as the head of membership at The Tutors' Association (October 2020 - May 2022), and as an administrative assistant at Imago Publishing (September 2018 - August 2020), where responsibilities included supporting the European estimating team with supplier inquiries. Berenice also has experience as a French customer service and web content agent at The Entertainer (February 2014 - August 2018), where the focus was on adapting customer care processes. Earlier teaching positions include supply English teacher at Notre-Dame des Anges in 2013 and teacher at Arep La Sagesse from 2010 to 2011. Berenice holds a Master's degree in Territorial Economics and Development from Université Pierre Mendès-France and a Bachelor's degree with honors in Geography and Planning from University of Lille 1 Sciences and Technology.
The Oxford Group
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The Oxford Group, a City & Guilds Business, is a global organisation, providing management and leadership training, executive coaching and consulting services to the world’s leading companies. We believe that people come to work wanting to do a good job, and that everyone has huge, untapped reserves of creativity and potential. We unlock that potential by engaging your staff with techniques, exercises and content that are stimulating and, most importantly, relevant to them. For over 35 years we have gained deep knowledge of the employment lifecycle and the needs of learners as they move through their careers, allowing us to support, design and deliver programmes at various levels of the organisation. We are face-to-face intervention experts whose real strength lies in taking a blended approach to training to provide participants with a complete learning journey. The Oxford Group consultants work with you as partners to develop bespoke solutions that are practical and usable and deliver measurable results for your organisation. Our ultimate goal is to help your organisation develop better managers, better leaders and better workplace relationships. The learning and development services we offer include: Tailor-made Learning & Development Solutions Ready-made Training Programmes Blended Learning Solutions 5 Conversations Executive & Senior Manager Coaching