Hospitality and Guest Services

The Hospitality and Guest Services team at The Palms Hotel & Spa is dedicated to providing exceptional service and ensuring a memorable experience for all guests. This team manages the front-of-house operations, including the reception, reservations, and guest relations, as well as overseeing the spa, restaurant, and bar services. They are committed to creating a welcoming and luxurious environment, attending to guests' needs with professionalism and warmth, and enhancing the overall guest experience at our award-winning resort.