The Paper Store is the largest family owned and operated chain of Specialty Gift Stores.

Retail

The Paper Store

The Medford office focuses on retail operations, merchandising, buying, and e-commerce strategies to enhance business performance.

Medford

The Paper Store, Inc.'s headquarters in Acton, MA, United States

The Somerset office focuses on retail operations, fashion management, and sales strategy for the local market.

Somerset

Tom Anderson

Craig Hewitt

Michelle Ferero

Jeff Aubuchon

Cara Hardy

Elizabeth Ryan

This department focuses on managing and enhancing the sales process, ensuring effective customer engagement and transaction fulfillment.

Sales Operations

This department manages the overall operations and leadership of retail stores to ensure efficiency and customer satisfaction.

Store Operations

The Retail Operations team at The Paper Store, Inc. is responsible for ensuring seamless day-to-day store functions across all locations. This includes managing store performance, overseeing staff training and development, optimizing visual merchandising, and maintaining high standards of customer service. Additionally, the team collaborates with district and operations managers to implement strategic initiatives that enhance operational efficiency and drive sales growth.

Retail Operations

This department oversees the management and coordination of various operational processes across districts and regions.

Operations Management

This department oversees and manages keyholder responsibilities and processes.

Keyholder Operations

This department oversees the management and coordination of daily operations to ensure efficiency and effectiveness.

The Paper Store

Org chart

Teams

Sales Operations

Store Operations

Retail Operations

Operations Management

Keyholder Operations

Operations Department

Offices

The Paper Store

Org chart

Teams

Sales Operations

Store Operations

Retail Operations

Operations Management

Keyholder Operations

Operations Department

Offices

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