The Paper Store is the largest family owned and operated chain of Specialty Gift Stores.

Retail

The Paper Store, Inc.

The Paper Store, Inc.'s headquarters in Acton, MA, United States

Tom Anderson

Craig Hewitt

Cara Hardy

Elizabeth Ryan

Michelle Ferero

Jeff Aubuchon

The Retail Operations team at The Paper Store, Inc. is responsible for ensuring seamless day-to-day store functions across all locations. This includes managing store performance, overseeing staff training and development, optimizing visual merchandising, and maintaining high standards of customer service. Additionally, the team collaborates with district and operations managers to implement strategic initiatives that enhance operational efficiency and drive sales growth.

Retail Operations

The Marketing and Creative Services team at The Paper Store, Inc. is responsible for developing and executing innovative marketing strategies that enhance brand visibility and drive sales. This team specializes in visual merchandising, digital marketing, and creative design, ensuring a cohesive and captivating presentation of products both in-store and online. By combining expertise in project management, creative direction, and e-commerce, they aim to enrich the customer experience and strengthen the company's position as a leading specialty gift retailer.

Marketing and Creative Services

The Leadership Team at The Paper Store, Inc. is responsible for setting the strategic direction and vision of the company while ensuring operational efficiency across all specialty gift stores. This team drives key initiatives in merchandising, marketing, and human resources to enhance customer experience, optimize store performance, and foster a strong company culture. Through collaboration and innovative leadership, they aim to maintain the company’s position as a leading family-owned retailer in the specialty gift industry.

Leadership Team

The Supply Chain and Logistics team at The Paper Store, Inc. is responsible for overseeing the efficient flow of goods from suppliers to retail locations. This includes managing sourcing and development of products, optimizing distribution processes, and ensuring timely inventory replenishment, all while maintaining strong relationships with vendors and coordinating import operations. Their efforts ensure that customers have access to the unique specialty gifts the store is known for.

Supply Chain and Logistics

The Data Management and Technology team at The Paper Store, Inc. focuses on optimizing the organization’s data resources and ensuring robust information security. They oversee the data warehouse to enhance data analytics and reporting capabilities, manage the infrastructure to support IT operations, and implement security measures to protect sensitive information, driving efficiency and safeguarding customer trust.

Data Management and Technology

The Human Resources and Recruitment team at The Paper Store, Inc. manages talent acquisition, employee relations, and workforce development. They focus on fostering a positive workplace culture, ensuring compliance with employment laws, and implementing strategies to attract and retain skilled employees, all while aligning HR practices with the company’s family-oriented values.

The Paper Store, Inc.

Org chart

Teams

Retail Operations

Marketing and Creative Services

Leadership Team

Supply Chain and Logistics

Data Management and Technology

Human Resources and Recruitment

Offices

The Paper Store, Inc.

Org chart

Teams

Retail Operations

Marketing and Creative Services

Leadership Team

Supply Chain and Logistics

Data Management and Technology

Human Resources and Recruitment

Offices

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