Customer Experience and Support

The Customer Experience and Support team at Austin Theatre Alliance is dedicated to ensuring a memorable and seamless experience for all patrons attending events at the Paramount and Stateside Theatres. This team handles ticketing inquiries, manages front-of-house operations, and oversees patron services during performances, all while promoting a welcoming environment that reflects the rich history and culture of the venues. They play a crucial role in engaging with audiences, resolving any issues, and enhancing overall guest satisfaction.