Lesley Smith has extensive experience in academic quality assurance and educational policy, currently serving as an External Expert for the Quality Assurance Agency for Higher Education since September 2019. Prior to this role, Lesley held the position of Senior Manager for Academic Quality and Policy at Royal Holloway University of London from March 2021 to December 2022 and managed quality assurance and policy at Laureate Online Education between January 2008 and December 2019. Earlier roles include Chief Moderator at ISMM and Director of Quality and Standards at Blueprint Education and Training Services Limited. Lesley’s educational background includes an MSc in e-Learning from The University of Edinburgh, a Postgraduate Certificate in Education from the University of Southampton, and a BA (hons) in French and English from Kingston University, alongside a Licence es lettres from L'Universite de Lyon II.