The Rapid (Interurban Transit Partnership) is the authority that provides a variety of public transportation services for the Grand Rapids metro area and beyond. It is organized and operates under Michigan Public Act 196 of 1986.

The Rapid operates fixed route, demand-response services for people with disabilities and those living outside the fixed-route service area, and car and vanpooling programs among other services.

The activities of The Rapid are overseen by a 15-member board of directors that represent the six municipalities in The Rapid service area.

Transportation

The Rapid

The Rapid's headquarters in Grand Rapids, MI, United States

Deborah Prato

Steve Schipper

Jeffrey King

This department manages the maintenance and oversight of fleet vehicles to ensure optimal performance and safety.

Fleet Operations

This department manages and supports network infrastructure and administrative functions.

Network Operations

The Operations and Support team at The Rapid is responsible for ensuring the efficient functioning of public transportation services in the Grand Rapids metro area. This team coordinates daily operations, trains bus operators, manages schedules, and enhances customer experience, while also maintaining network systems and driving vehicles like buses and trucks to support service delivery. Their collaborative efforts help optimize transit solutions and improve accessibility for all riders.

Operations and Support

This department focuses on managing relationships with customers and enhancing their overall experience.

Customer Relations

This department focuses on strategic decision-making and overall organizational direction.

Executive Leadership

The Human Resources and Talent Management team at The Rapid is responsible for attracting, developing, and retaining top talent to ensure the effective delivery of public transportation services. This team oversees recruitment, employee relations, training, and performance management, while fostering a positive workplace culture that aligns with the organization’s mission of serving the Grand Rapids metro area. Their efforts contribute to building a skilled workforce dedicated to enhancing community mobility and accessibility.

The Rapid

Org chart

Teams

Fleet Operations

Network Operations

Operations and Support

Customer Relations

Executive Leadership

Human Resources and Talent Management

Offices

The Rapid

Org chart

Teams

Fleet Operations

Network Operations

Operations and Support

Customer Relations

Executive Leadership

Human Resources and Talent Management

Offices

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