the Retail Bankers
Ramiro Sánchez-Crespo is a seasoned professional in the financial services and technology sectors, currently serving as Director at Hyosung TNS since September 2020, where efforts focus on preparing retail banks for future advancements using South Korean technology. As the CEO and Founder of The Retail Bankers since January 2019, Ramiro provides strategic advisory services in Digital & Retail banking, Fintech, and Payments to leading regulated entities. With prior experience as Managing Director at Cardtronics Spain from May 2014 to November 2018, Ramiro was instrumental in establishing Cardtronics in Spain and managing its business development. Extensive experience at CaixaBank spanned from November 1999 to April 2014, with significant roles including Relational Banking Director overseeing eBanking and ATM operations, and contributions to innovative banking solutions. Ramiro’s career began as a Senior Consultant at Accenture, where engagements included process redefinition and SAP implementation for notable clients. Educational credentials include an MBA from Esade and participation in CEMS exchange programs.
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the Retail Bankers
The Retail Banking industry is at the verge of unprecedented change. New regulation, hyper-growth new competitors, new paradigms in old & new channels, changing customer expectations, corporate strategy... serving the retail customer has never been more challenging.Those challenges and changes will generate new risks and difficulties, but alsothey will unlock gigantic opportunity.