Ben Gardner

Head Of Product at The Richmond Group Limited

Ben Gardner has a diverse work experience that includes roles in various companies. Ben is currently working as the Head of Product at The Richmond Group, where they focus on reducing friction and cost for customers and ensuring the smooth operation of the product suite. In this role, they have achieved significant cost savings in omni-channel communication and identity/fraud checking.

Prior to their current position, Ben was a Client Development Manager at Ensign Communications Ltd, where they analyzed and optimized wired and wireless networks for new and existing customers.

Before that, they worked at Southern Communications Ltd, starting as a Field Sales Executive and later transitioning to become a Team Supervisor. In the former role, they were responsible for meeting sales targets, building client relationships, and providing solutions tailored to their needs. In the latter role, they managed a team of telesales staff and conducted training and performance evaluations.

Ben's earlier work experience includes a role as a Customer Service Supervisor at Lloyds Banking Group, where they managed a team of colleagues and conducted quality checks to ensure high performance.

Ben Gardner attended Test Valley School from 2006 to 2011, where they completed their secondary education. Ben then went on to enroll at Peter Symonds College from 2011 to 2013, where they pursued A-Levels in Business, Mathematics, Sport, and Product Design.

Links

Previous companies

Lloyds Banking Group logo

Timeline

  • Head Of Product

    May, 2022 - present