Patricia R.

Patricia R. is a seasoned professional with extensive experience in customer service and technical support roles across various industries. Currently serving as a Customer Service Technical Agent at THE RIGHT STAFF since October 2018, Patricia has previously held positions as a Technical Support Engineer at Vital Images, Inc., where responsibilities included managing SQL queries, producing reports, and improving customer case handling processes. During tenure at Target Corporation, as both a Business System Analyst and Client Support Specialist, Patricia demonstrated expertise in SQL, developed database solutions that saved over 350 hours annually, and provided first-level technical support across multiple platforms. Earlier experience as a Business System Analyst at Ameriprise Financial Services, Inc. involved identifying business challenges, ensuring compliance with regulations, and facilitating training. Patricia holds technical certificates in Database Specialist and Visual Basic Programming from Hennepin Technical College, and an Associate's Degree from Anoka-Ramsey Community College.