Valerie Chan has extensive experience in eCommerce and digital marketing within the hospitality industry, currently serving as the Director of Ecommerce at The Ritz-Carlton Hotel Company, L.L.C. since May 2012. In this role, Valerie oversees online sales channels, manages relationships with online travel agents and affiliate channels, and develops strategies for business growth and online brand management. Previous positions include e-Business Manager at Langham Place, E-marketing Manager at W Hong Kong, and Project Management in Internet Marketing at Langham Hotels International. Valerie holds a Bachelor of Science in Graphic Design from California State University-Sacramento and a high school diploma from John F. Kennedy High School in Sacramento, CA.
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