The Ritz-Carlton Yacht Collection
Jeff Herzfeld is a seasoned professional in sales operations and guest relations with extensive experience in the hospitality and cruise industries. Currently serving as Vice President of Global Sales Operations at The Ritz-Carlton Yacht Collection, Herzfeld has previously held significant roles including Vice President of Global Guest Relations and Director of Sailor Services at Virgin Voyages. As Principal at JMH Strategic Partners since 2004, Herzfeld has focused on business transformation and strategy. Additional experience includes key leadership positions at MSC Cruises and Royal Caribbean Group, specializing in customer experience and strategic development. Herzfeld holds a Bachelor's degree in Political Science and Government from the University of South Florida and an MBA in Organizational Leadership from Nova Southeastern University.
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