Andrew Davies

Andrew Davies is a technical operations professional with extensive experience in IT support and system administration across various organizations. Currently serving as Technical Operations Lead and 2nd/3rd Line Microsoft System Administrator at the Royal College of Physicians since December 2020, Andrew supports approximately 1,000 users while managing application deployment and compliance with security protocols. Prior roles include 2nd Line IT Support Administrator at Smurfit Kappa, where support was provided for over 1,000 users, and IT Support Administrator at Stanleybet Group, offering assistance to a diverse user base across Europe. Andrew's early career includes positions at NHS Informatics Merseyside as a Service Desk Engineer, supporting over 5,000 users through ITIL-aligned service design, and at IRIS Software Group as a 1st Line Support Analyst, addressing issues for various customers, including the NHS.