Michael Friedmann possesses extensive experience in management and client relations within the collections and sales sectors. Currently serving as a Call Center Manager at The SALT Group since January 2015, Michael excels in training representatives on various essential skills, including negotiation and closing techniques. Previously, as a Senior Account Executive at Altus Global Trade Solutions from December 2003 to January 2015, Michael was responsible for acquiring new clients and maintaining a robust client book for collections services. Earlier roles include inventory control at American Classic Voyages, where responsibilities focused on managing overbooked cruises, and serving as Sales and Credit Manager at Garlepied Transfer. Michael holds a Bachelor of Business Administration from Louisiana State University and a high school diploma from Brother Martin.
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