CM

Carlos M

IT Support Analyst (2nd Line Support) at The Scottish Government

Carlos M is an experienced IT professional with a comprehensive background in support and management roles across various organizations since 2000. Currently serving as an IT Support Analyst with The Scottish Government since January 2018, Carlos supports over 20,000 users in enhancing public service delivery through effective technology utilization. Previous positions include Desktop System Administrator at the Forestry Commission, IT Support Technician as a self-employed professional, and roles in IT support and project management at companies such as Cerco IT and Dacartec Servicios Informatico S.L. Carlos holds an MA (Hons) in IT Management for Business from Heriot-Watt University and a Bachelor's Degree in Information Technology from the University of Huelva in Spain.

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