The Scottish Government
Jackie Martin is a seasoned professional with extensive experience in service design and digital transformation within the public sector. Currently serving as the Service Design Lead at The Scottish Government's Intelligent Automation Centre of Excellence since April 2022, Jackie focuses on designing AI-enabled automation journeys. Previously, Jackie held roles such as Service Designer at West Dunbartonshire Council and Innovation and Transformation Programme Manager at East Dunbartonshire Council, where responsibilities included building service design capacity and developing transformation programs. Other notable positions include Digital Transformation Manager at East Renfrewshire Council and Senior Business Analyst/Programme Manager at the Digital Office for Scottish Local Government. Jackie holds an MBA from Strathclyde Business School and a Bachelor of Arts in Marketing from the University of Strathclyde.
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The Scottish Government
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The Scottish Government is the executive branch of the devolved government of Scotland. It is accountable to the Scottish Parliament.