The Senior Alliance
Brenda Phelps is an experienced professional in the health and customer service industries, currently serving as an Information and Assistance Specialist at The Senior Alliance since July 2019. Prior roles include LTSS Coordinator at ConcertoHealth from December 2017 to May 2019, and Community Health Navigator at AmeriHealth Caritas from 2015 to November 2017. Brenda has also worked as a Patient Services Liaison at St. John Providence Hospital and has various experience in customer support, caregiving, and administrative roles. Educational credentials include a Medical Billing and Coding certification from Oakland Community College and an Associate of Arts degree in Liberal Arts and Sciences from Northeastern Christian Jr College.
The Senior Alliance
We are the Area Agency on Aging 1-C in Southeast Michigan servicing the 34 communities of southern and western Wayne County. We are a 501(c)(3) nonprofit; federal ID 38-2322126. Our programs and services include the MI Choice Medicaid waiver, nursing facility transitions, Meals on Wheels, Holiday Meals for Seniors, Medicare counseling, Friendly Reassurance, health and wellness programs, and many others. Our organization is always seeking the best candidates with a passion for helping others to join our team. Current job openings can be found at https://www.thesenioralliance.org/careers/ .