Brenda Phelps

Brenda Phelps is an experienced professional in the health and customer service industries, currently serving as an Information and Assistance Specialist at The Senior Alliance since July 2019. Prior roles include LTSS Coordinator at ConcertoHealth from December 2017 to May 2019, and Community Health Navigator at AmeriHealth Caritas from 2015 to November 2017. Brenda has also worked as a Patient Services Liaison at St. John Providence Hospital and has various experience in customer support, caregiving, and administrative roles. Educational credentials include a Medical Billing and Coding certification from Oakland Community College and an Associate of Arts degree in Liberal Arts and Sciences from Northeastern Christian Jr College.