The Setai, Miami Beach
Ferlia Leonardo possesses extensive experience in the hospitality industry, currently serving as a Concierge at The Setai in Miami Beach since June 2021. Prior roles include Residential Concierge at The St. Regis Bal Harbour Resort and various concierge positions at Menin Hospitality and Expat Boutique. Ferlia's career also includes roles in customer service, beginning as a Server at Mr. Chow Enterprises and Four Seasons Hotels and Resorts, and as a Hostess at Grill On The Alley. Earlier experience includes operations management at Touch Hair Salon and executive secretarial work at Korean Air. Ferlia holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Swiss Hotel Management School, earned between 1997 and 2000.
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The Setai, Miami Beach
Situated ocean-side in the heart of Miami's most desirable location, The Setai, Miami Beach is an award- winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 90 Art Deco rooms, 50 Ocean Suites, 1 Grand Penthouse and incomparable amenities including three temperature-controlled sparkling pools, beach front services, exceptional dining experiences, Valmont for the Spa at The Setai and a Clefs d’Or Chief Concierge. The hotel is privately held; holds membership with The Leading Hotels of the World, and has been consecutively awarded the coveted Forbes Travel Guide Five Star Award since 2015.