The Smith Family
Alexandra Dore is a seasoned professional in service design and innovation, currently serving as a Senior Innovation Specialist at The Smith Family since April 2024. Previous experience includes roles such as Service Design and Innovation Business Partner at Mission Australia, Principal Service Designer at the NSW Department of Customer Service, and various positions at the NSW Department of Education where responsibilities encompassed senior service design and user experience design. Additionally, Alexandra worked as a Digital Producer at Western Sydney University and as a Communications Officer at UNSW Australia. Early career roles involved significant communications responsibilities at the Australian Indigenous Education Foundation. Alexandra holds a Master’s degree in American Studies and Journalism from Leipzig University and completed the Abitur at Landesschule Pforta Sachsen-Anhalt.
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The Smith Family
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At The Smith Family, we believe that education is one of the world’s most powerful change agents. That’s why we focus on helping young Australians to overcome educational inequality caused by poverty. As a national, independent charity, every day we work with thousands of children and their families to help them unlock better futures for themselves.