The St. Regis Bal Harbour Resort
Rachel Orenstein is a seasoned hospitality professional with extensive experience in high-end customer service roles. Currently serving as a Lobby Butler at The St. Regis Bal Harbour Resort since December 2016, Rachel excels in creating a luxurious atmosphere for guests, promoting onsite venues, and maintaining an impeccable lobby environment. Previously, Rachel was a Mixologist at Caffe Martier, where advanced cocktail preparation and customer service skills were honed in a high-volume setting. Earlier experience includes bartending at Tilted Kilt Pub & Eatery, along with an internship at The Chef Agency focused on administrative support and social media marketing. Rachel holds a Bachelor’s Degree in Speech Communication and Rhetoric, with a minor in Spanish Language from Florida Atlantic University, complemented by studies at Universitat Autònoma de Barcelona.
The St. Regis Bal Harbour Resort
Situated at the intersection of art, fashion, and design, the Forbes Five-Star and AAA Five-Diamond St. Regis Bal Harbour offers an unrivaled South Florida vacation experience. Rising 27 stories above the Atlantic, The St. Regis features spacious, luxuriously appointed guest rooms and suites, all with direct ocean views from expansive balconies. The resort also offers superb amenities, including a 14,000-square-foot Remède Spa, gourmet cuisine at three distinct dining venues, beautifully appointed Oceanfront Day Villas and signature St. Regis Butler service. Bal Harbour is known as Miami’s most exclusive enclave, with perfectly manicured streets, pristine beaches, luxury design, and extraordinary shopping. There is no address like St. Regis.