The St. Regis New York
Rafaela Malavé is an experienced hospitality professional currently serving as a Guest Relations Coordinator at both Marriott International and The St. Regis New York since July 2022. Previously, Rafaela held roles such as Front Desk Supervisor at Real Hospitality Group's Element Times Square and Night Audit Supervisor at Crescent Hotels & Resorts' Hyatt Herald Square. Early career experience includes positions at Hyatt Herald Square and Grand Central Partnership, where Rafaela focused on guest services and visitor assistance. Rafaela holds a degree in Hospitality Management from City Tech, CUNY, and an Associate's degree in Travel, Tourism, and Hospitality from LaGuardia Community College.