The St. Regis New York
Regena Falling possesses 31 years of experience in luxury hotel management, specializing in concierge services at esteemed establishments such as The St. Regis New York, Park Hyatt New York, and Ritz Carlton Central Park. Currently serving as Chef Concierge at The St. Regis New York, Regena has a history of hiring, training, and supervising concierge staff while collaborating with vendors to create exceptional guest experiences. Past leadership roles in Les Clefs d'Or USA include President and Past President, underscoring a commitment to quality service within the concierge community. Academic background includes a degree from Arizona State University, completed between 1977 and 1984.
The St. Regis New York
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The St. Regis New York is a Forbes Five Star and AAA Five Diamond hotel, ideally located in the heart of Manhattan at the corner of Fifth Avenue and 55th Street. Originally founded by John Jacob Astor IV over a century ago, The St. Regis New York is revered as one of the finest hotels in the world.