Stoller Agro
Marina Albertini is a skilled Customer Experience Analyst with a comprehensive background in enhancing both internal and external customer experiences through agile methodologies, process mapping, and continuous improvement initiatives. Currently employed at Stoller Agro since December 2021, Marina is responsible for developing content and campaigns, leading internal governance groups focused on customer-centric culture, and implementing metrics to evaluate customer satisfaction. Prior experience includes roles at Guelcos International, focusing on operational improvements in customer service, at FGX, where opportunities for new business development were identified, and in international trade at Anima Consultores Associados. Marina holds a degree in International Relations from Centro Universitário FMU | FIAM-FAAM and a course in Customer Experience and Journey Mapping from Flwow.
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Stoller Agro
The Stoller company was founded by Jerry Stoller, the current owner, with the aim to develop innovative solutions to increase plant productivity. Jerry is renowned internationally as a leading authority in crop development and plant nutrition and has played an important role in the growth of Stoller throughout the years. Headquartered in Houston, Texas, the Stoller Group currently consists of 15 wholly owned subsidiaries with a total of more than 900 employees present in more than 50 countries worldwide.