Strategies Group, Inc.
Tiffany Shinn currently serves as Support Department Manager at Strategies Group, Inc. since July 2023, bringing extensive experience in technology and product support. Prior to this role, Tiffany held positions at JLL Technologies, where responsibilities included creating metrics and dashboards for product operations, implementing Microsoft Bookings, and contributing significantly to internal knowledge-management initiatives. Tiffany also served as interim Product Manager for a CRM system decoupling project and maintained expertise across multiple products. Previous roles include Information Technology Analyst and Technology Specialist, with responsibilities spanning from incident resolution to user training and documentation creation. Tiffany's foundational experience began as Technical Specialist and IT Support Analyst at Onshore Outsourcing, where Tiffany enhanced knowledge management and trained support staff.
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Strategies Group, Inc.
Strategies Group is a leading provider of software business solutions for the construction industry having assisted more than 2,000 construction companies implement new solutions. We are construction software and technology experts offering a wide variety of technology solutions and consulting services to our clients. Founded in 1992, Strategies Group is based in the metro Atlanta area with offices in Pensacola, FL and Charleston, SC. Strategies Group has been the recipient of numerous industry software awards and has been chosen as a top 100 Value Added Reseller by Accounting Technology Today magazine for three consecutive years. Our Discover, Design, Deploy, Deliver through People, Process and Technology methodology allows us to identify our clients unique business requirements and puts the processes in place so you receive the maximum return on your technology investment.