Yanga Ngongo

Yanga Ngongo has a diverse work experience, starting with their current role as an Associate Product Manager at The Student Hub Online. In this role, they focus on developing a deep understanding of various domains and operational areas. They prioritize features and enhancements based on business impact and technical feasibility, and effectively communicate plans and progress to team members and stakeholders.

Prior to their current role, Yanga worked at G4S Deposita as both a Junior Business Analyst and a Junior Support Analyst. As a Junior Business Analyst, they were responsible for gathering, analyzing, and documenting business requirements into system requirements, bridging the gap between IT and business. In their role as a Junior Support Analyst, Yanga provided support for applications, including incident resolution, analysis, development, testing, and implementation.

Yanga also gained experience at PwC, where they initially worked as a Data Capturer, demonstrating strong time management skills and attention to detail. They later transitioned to the role of a Service Desk Analyst, providing first-line functional and technical support, troubleshooting queries and errors, and documenting solutions. Finally, as a System Administrator, Yanga performed various tasks such as application knowledge management, basic application monitoring and maintenance, 2nd tier application support, and application testing.

Overall, Yanga Ngongo has accumulated a diverse range of experiences across different companies, demonstrating their ability to adapt and contribute effectively in various roles.

Yanga Ngongo attended Nelson Mandela University from 2010 to 2013, where they pursued a degree in Information Technology with a specialization in Software Development. Prior to that, they attended Dalindyebo High School, but no specific degree or field of study information is provided for this period.