The Sutton Place Hotels
Emma Lin is a knowledgeable professional in the hospitality industry, currently serving as Group Sales Manager at The Sutton Place Hotels since September 2021, having previously held the position of Reservations Manager. With experience as Dual Sales Manager at Pacific Reach from February 2019 to August 2021, Emma executed account development for multiple properties, collaborating closely with upper management to optimize revenue per available room. Earlier in the career, Emma worked as a Reservation Agent at Holiday Inn Vancouver-Centre from April 2016 to February 2019, processing reservation requests and enhancing revenue through effective sales techniques. Emma holds a degree in Hotel Management from Sprott Shaw College, complemented by further education at UBC Sauder School of Business from September 2020 to March 2022.
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The Sutton Place Hotels
The Sutton Place Hotels is a growing collection of sophisticated properties in North America. Each hotel is distinctly different in style, yet each offers timeless elegance, a consistent product and exceptional service. As a select group of luxury style properties with a definite European flair, each Sutton Place Hotel is carefully selected for proximity to the business, financial and entertainment centers in each city or destination that we are located within. Our guests expect each property to be the most outstanding, full service hotel, and we choose our employees for precisely the same reason. The attention to detail of our team comes with warmth and confidence, from extensive training and preparedness. Skill and a willingness to anticipate guest needs on a consistent basis in a variety of settings, whether for business or pleasure, is our mandate. While being fairly rewarded in highly competitive compensation and benefits, our employees enjoy providing a superior level of service to our guests. Strong work ethic, experience and self-motivation creates a wonderful opportunity for career mobility within a large owning company (Northland Properties Corporation) that includes two other hotel brands.