Ryan Arakaki

Ryan Arakaki is an accomplished IT professional with extensive experience in support and operations. Currently serving as the Lead Senior IT Support Analyst at The Trade Desk, Ryan leads office expansion projects and centralizes team operations using Jira Service Desk. Previously at Wunderman Thompson, Ryan overhauled the onboarding process and managed laptop inventory while collaborating with HR. As Helpdesk Tech II at Tango Card, Ryan enhanced new employee onboarding and provided support across MacOS and Windows platforms. Ryan's early career includes roles as an IT Technician at Hawaiian Hotels & Resorts, where responsibilities involved Windows Server management and Office 365 integration, and as a Cyber Security Intern at Elite Pacific Properties, focusing on email fraud prevention. Ryan holds a Bachelor's degree in Computer and Information Sciences from the University of Northern Colorado.