Sara Browne

Sara Browne is a Senior Service Lifecycle Manager at The Very Group, bringing extensive experience in service management across various organizations. Previously, Sara held multiple senior roles at Sky, including Senior Service Manager in Group Technology and UK Digital, where responsibilities encompassed managing service readiness, performance, and team development. Prior to Sky, Sara served as the Lead Problem Manager at Telefónica, identifying and resolving major service failures, and began the career as a Learning & Development Consultant and Corporate Customer Service Advocate at Telefónica. Education includes A Levels in English Literature, History, Geography, and General Studies from Barrow 6th Form College.