Stephen Harrison

Stephen Harrison is a Data Analyst at The Very Group since January 2020, specializing in complaints analytics and providing tailored data insights to stakeholders across the organization. Prior experience includes a role as Root Cause Analyst at Shop Direct Group from July 1999 to January 2020, where Stephen investigated complaints trends and identified regulatory risks and process issues. Additionally, Stephen served as a Subject Matter Expert, mapping business processes and developing training materials, and began a career in customer service as a Customer Support Advisor. Education was completed at Barden High School in Burnley between 1988 and 1993.