Derrick McConnell

Derrick McConnell is an experienced IT professional with a diverse background in endpoint management and technical support. Currently serving as an Endpoint Management Engineer at The Wenger Group since July 2023, Derrick's previous roles include Service Desk Analyst III at the Pennsylvania Turnpike Commission and End-user Support Tier 2. Derrick has held positions as an IT Support Specialist at Herbein + Company, Inc., Junior Network Administrator and Senior Desktop Support at Bell & Evans, and Information Technology Technician at Lebanon County Courthouse, where Derrick managed various IT issues including server maintenance and user account management. Prior experience includes Service Desk Engineer at Omega Systems Consultants, Inc., and Help Desk Technician at Susquehanna Bank, which marked the beginning of Derrick's career in IT following graduation from Berks Technical Institute with an Associate's degree in Computer Systems Networking and Telecommunications.