Nilanka de Silva

Nilanka De Silva is an experienced professional in the hospitality industry, currently serving as a Front Desk Agent and Concierge at The Westin Anaheim Resort since June 2022. Responsibilities include efficiently responding to guest inquiries through various communication channels and providing information about hotel services and amenities. Prior experience includes working as a Support and Operations Coordinator at The Draft Sports Complex, where responsibilities encompassed money handling for tournaments, maintaining inventory and cleanliness, and overseeing VIP guest areas. Additionally, Nilanka served as a Tech and Support Member at QAV Services from January 2021 to January 2022. Nilanka is pursuing a Bachelor's Degree in Hospitality Administration/Management at California State Polytechnic University-Pomona, having previously completed a High School Diploma at Centennial High School in June 2022.