Sophie Lawson is a professional with extensive experience in facilities management and supporter services. Currently serving as Facilities Manager at The Woolstore Management Limited since December 2023, Sophie previously held various roles at West Ham United FC, including Supporter Services Manager and Supporter Services Lead. Sophie's tenure at Mind involved progressive responsibilities in CRM and Data Services. Beginning career at West Ham United FC in 2011, Sophie excelled as a Supporter Services Executive, managing customer inquiries and enhancing satisfaction on matchdays. Educational credentials include a Master’s degree in Applied Sport Psychology and a Bachelor’s degree in Sport Science, both from St Mary's University, Twickenham.
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