⭐Ty G.

Ty G. is a seasoned entrepreneur and expert in Customer Experience (CX) with extensive leadership experience across various industries. As the Founder & CEO of both CX Collective and The Workforce Pro, Ty G. has successfully helped companies enhance their CX operations, demonstrating notable results such as a 50% increase in productivity and a significant reduction in customer wait times. Ty G.'s previous roles include VP of Customer Experience at JOANY and Head of Customer Service at Thrive Market, where a rapid team expansion occurred, as well as positions in workforce management at well-known companies like Molina Healthcare, Herbalife, and Intuit. Ty G. holds an MBA in Organizational Leadership from National University and additional certifications in Six Sigma.