Hazel Edwards

Hazel Edwards is a seasoned professional in the housing sector, currently serving as the Head of Customer Voice and Value at The Wrekin Housing Group since November 2021. Prior to this role, Hazel held the position of Insight and Performance Manager at whg from July 2013 to November 2021, where responsibilities included leading performance reporting and continuous improvement initiatives. Previously, Hazel was a Service Improvement Officer and Quality Assurance Manager at Sanctuary Group from March 2010 to July 2013, contributing to service enhancement projects across the UK. Hazel's career began at Black Country Housing Group, progressing from a graduate trainee to Corporate Support Officer, where responsibilities spanned marketing and communications. Educational achievements include a Level 5 Leadership and Management qualification from the Chartered Management Institute and advanced degrees in Political Thought and Theory and a BA (Honours) in History and Politics from the University of Birmingham and Newcastle University, respectively.