Richard Cole

Richard Cole is an experienced IT professional with a strong background in desktop systems support and technical assistance. Currently serving as a Desktop Systems Tech at The Xela Group since April 2022, Richard provides support for financial services desktop client migration. Richard has also held multiple roles at Cox Communications and C3/CustomerContactChannels, Inc. as an ISP Data & Video Customer Technical Support Engineer and Data Services Tech respectively since October 2018. Prior experience includes positions as a PC Network Support Tech at Randstad Technologies US, IT Support Technician at Sentinel Technologies, and both Desktop Support Specialist and Help Desk Support Specialist at Modis. Richard holds a Bachelor's degree in Computer Science from Trinity University and attended California State University, Northridge from 1973 to 1977.