TheCall provides outsourced local sales and customer operations for international companies entering or already operating in selected African markets.

We support direct advertisers, offer owners, CPA and affiliate networks, and DTC/ecommerce brands at the human stage after lead generation. Our work can include:

• Lead qualification and phone-assisted sales
• Order confirmation, including COD workflows where appropriate
• Delivery follow-up and recovery
• Customer reactivation and reorders
• Ecommerce customer support
• Project-specific lead intake, status return and reason-code reporting

Current focus: Ghana, Nigeria, Kenya, Uganda and South Africa.

Each engagement is built around a defined market, offer, workflow and volume. We align the approved script, contact attempts, statuses, quality review and fulfilment handoff with the project instead of applying one playbook everywhere. Coverage, languages, channels, operating hours, integrations and team availability are confirmed before launch.

TheCall does not sell traffic or operate as an affiliate network. We begin after the lead arrives and connect each customer conversation to a clear next sales, fulfilment or service action.

For nutraceutical, supplement and other regulated-product campaigns, the advertiser supplies approved product claims and signs off the script.

TheCall is a service brand within the Unateus group of affiliated companies.

Planning a market launch or improving an existing post-lead operation?
Website: https://thecall.center
Telegram: @unateus

TheCall

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Teams

Offices

TheCall

Org chart

Teams

Offices

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