Chelsea Mabry is an experienced operations manager with a strong background in managing and optimizing processes within the insurance industry. Currently serving as Operations Manager at The General® since November 2014, Chelsea has successfully managed the integration of Salesforce CRM, conducted training sessions, and implemented standard procedures that improved efficiency. Previous roles at The General® include Operational Specialist II, Inside Sales Representative, and Underwriter, where responsibilities included processing insurance policies and assisting independent agents. Prior experience as a paralegal at the Law Office of Abby De Blassio involved legal research and drafting documents, while early career work as a personal banker at PNC focused on exceptional customer service. Chelsea holds a Bachelor's degree in Business from the University of Phoenix and an Associate's degree in Legal Assistant/Paralegal from Westmoreland County Community College.
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