David Ramos

Director, Information Technology Services at The General Insurance

David Ramos has a diverse work experience spanning over 29 years. David has worked in various leadership roles with companies like UnitedHealth Group, where they served as an Engagement Manager, Director Program Management, and Director, Deputy CIO. At UnitedHealth Group, they were responsible for managing global, cross functional teams, developing IT strategies, and acting as a liaison between business and technology groups. David also worked as an Infrastructure Program Manager, leading IT infrastructure projects for State Health Care Exchanges. Additionally, they have experience as a Director of Information Technology Services at The General® and as a Senior Project Manager at FIS - Fidelity Information Services. Prior to that, they worked in roles such as Operations Manager and Director of Project Management at Southeastern Telecom Inc. David started their career as a Database Administrator at United Health Group and served in the Marine Corps as a Corporal, specializing in Supply Chain Management. Overall, David's experience showcases their expertise in program management, IT strategy development, and team leadership.

David Ramos has a Bachelor of Business Administration (BBA) degree in Computer Information Systems from the University of Miami Herbert Business School, which they obtained from 2000 to 2003. In 2005 to 2006, they pursued further education at Villanova University and completed a Masters Certificate in Project Management. Additionally, David obtained a Project Management Professional (PMP) certification from Villanova University, with no specified end year.

In terms of additional certifications, David has an IT Information Library Foundations Certification (ITIL) v4 from AXELOS Global Best Practice, obtained in September 2019. David also holds a Certified ScrumMaster (CSM) certification from the Scrum Alliance, achieved in February 2019. Furthermore, David obtained a Lean Six Sigma Green Belt (ICGB) certification from ITIL Certified in June 2014. David holds a Project Management Professional (PMP) certification from the Project Management Institute, received in April 2008. Additionally, David has CompTIA Network+ and CompTIA A+ certifications from CompTIA, obtained in July 2005 and June 2005, respectively. David also holds an IT Information Library Foundations Certification (ITIL) v2 from AXELOS Global Best Practice, achieved in July 2002. Lastly, David has an AWS Cloud Practitioner certification from Amazon Web Services (AWS), obtained in December 2019.

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Timeline

  • Director, Information Technology Services

    July, 2019 - present